Part-Time Luxury Fashion Client Advisor (30h)

Etro; la Roca del Vallès; On-site; EUR 14,000 - 22,000; Part time

Job summary

Etro is seeking a part-time Client Advisor for our La Roca outet to deliver exceptional customer service and embody the brand’s philosophy. You will engage clients with product knowledge, assist in selling ceremonies, and contribute to team goals in a luxury fashion environment.

Fluency in English is required, with other languages a plus. The role involves maintaining store presentation, CRM activities, and a dynamic, customer-centric atmosphere in a fast-paced retail setting.

Qualifications

• Experience in customer service in fashion/retail environments.
• Ability to understand luxury fashion products and Etro heritage.
• Strong communication and adaptability to diverse customers.

Responsibilities

• Provide high quality customer service by meeting needs and expectations.
• Convey Etro philosophy and culture to clients.
• Assist customers with Etro selling ceremony and product knowledge.
• Support visual merchandising and product replenishment.
• Build relationships with customers and develop CRM strategies.
• Contribute to store goals and performance through daily interactions.

Skills

Customer service

Fashion retail

Team player

English fluent

Job description

Etro is seeking a part-time Client Advisor for our La Roca outet to deliver exceptional customer service and embody the brand’s philosophy. You will engage clients with product knowledge, assist in selling ceremonies, and contribute to team goals in a luxury fashion environment.

Fluency in English is required, with other languages a plus. The role involves maintaining store presentation, CRM activities, and a dynamic, customer-centric atmosphere in a fast-paced retail setting.