Outbound Cruise Sales Pro - Build Your Own Portfolio

MSC Cruises

Valencia

On-site

EUR 24,000 - 36,000

Full time

14 days+

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Benefits offered by this job

Competitive salary

Performance-based incentives

Career development

Own customer portfolio

Premium travel product

Job summary

MSC Cruises in Valencia is seeking an Outbound Sales Representative to proactively reach qualified leads and existing customers, turning conversations into high-value cruise bookings. You will own your customer portfolio, create opportunities, reactivate customers and take responsibility for your individual sales and revenue performance.

You will make outbound calls, identify sales opportunities, understand customer needs and recommend tailored cruise solutions.

Qualifications

Experience in outbound sales, telesales, B2C sales or business development.
Strong commercial mindset and results orientation.
Confidence making outbound calls and proactively engaging customers.
Strong objection handling and closing skills.
Experience in travel, tourism, hospitality, retail.
Fluent French; additional languages are a strong advantage.
Full right to work in Spain.

Responsibilities

Make proactive outbound calls to qualified leads and existing customers.
Identify sales opportunities and reactivate previous customers.
Understand customer needs and recommend tailored cruise solutions.
Manage objections and confidently close bookings.
Drive conversion, revenue and upselling.
Maintain accurate CRM and sales pipeline.
Own your individual sales performance and build your earnings through performance.