German-Speaking Inbound Cruise Sales (DACH)

MSC Cruises; Valencia; On-site; EUR 25,000 - 38,000; Full time

Benefits offered by this job

Competitive salary

Performance-based incentives

Career development

Job summary

MSC Cruises in Valencia seeks an Inbound Sales Representative to convert interested customers into booked cruises. You will combine consultative selling with product knowledge to identify needs, propose the best cruise and cabin, and close sales.

Join a high-performance, international sales team and drive revenue through effective objection handling, upselling and follow-up with customers. Competitive salary with performance-based incentives and career development opportunities are offered.

Qualifications

• Experience in sales, consultative selling or commercial roles.
• Commercial mindset and target orientation.
• Confidence in handling objections and guiding customers towards a decision.
• Experience in travel, tourism, hospitality, retail.
• Native-level German is required; additional languages are a strong advantage.
• Full right to work in Spain.

Responsibilities

• Handle in-bound sales enquiries via phone.
• Understand customer needs and recommend the right cruise, itinerary and cabin.
• Manage objections and confidently close sales.
• Drive conversion, revenue and upselling.
• Follow up with customers and develop repeat business.
• Maintain accurate CRM and sales pipeline.
• Own your individual sales performance and build your earnings through performance.

Skills

Inbound sales

Consultative selling

CRM

Objection handling

German language

Product knowledge

Tools

CRM software

Job description

MSC Cruises in Valencia seeks an Inbound Sales Representative to convert interested customers into booked cruises. You will combine consultative selling with product knowledge to identify needs, propose the best cruise and cabin, and close sales.

Join a high-performance, international sales team and drive revenue through effective objection handling, upselling and follow-up with customers. Competitive salary with performance-based incentives and career development opportunities are offered.