Outbound Sales Representative, French

MSC Cruises; Valencia; On-site; EUR 24,000 - 36,000; Full time

Benefits offered by this job

Competitive salary

Performance-based incentives

Career development

Own customer portfolio

Premium travel product

Job summary

MSC Cruises in Valencia is seeking an Outbound Sales Representative to proactively reach qualified leads and existing customers, turning conversations into high-value cruise bookings. You will own your customer portfolio, create opportunities, reactivate customers and take responsibility for your individual sales and revenue performance.

You will make outbound calls, identify sales opportunities, understand customer needs and recommend tailored cruise solutions.

Qualifications

• Experience in outbound sales, telesales, B2C sales or business development.
• Strong commercial mindset and results orientation.
• Confidence making outbound calls and proactively engaging customers.
• Strong objection handling and closing skills.
• Experience in travel, tourism, hospitality, retail.
• Fluent French; additional languages are a strong advantage.
• Full right to work in Spain.

Responsibilities

• Make proactive outbound calls to qualified leads and existing customers.
• Identify sales opportunities and reactivate previous customers.
• Understand customer needs and recommend tailored cruise solutions.
• Manage objections and confidently close bookings.
• Drive conversion, revenue and upselling.
• Maintain accurate CRM and sales pipeline.
• Own your individual sales performance and build your earnings through performance.

Skills

Outbound sales

Telesales

B2C sales

Business development

Fluent French

Tools

CRM software

Job description

• A high-performance international sales environment.

Your Purpose

The best of your adventures is the one you have yet to sail. Join MSC Cruises' Excellence Hub in Valencia and turn opportunities into unforgettable journeys. As an Outbound Sales Representative, you'll proactively connect with qualified leads and existing customers, understand their travel aspirations and turn conversations into high-value cruise bookings. This is a true B2C sales role where you'll own your customer portfolio, create opportunities, reactivate customers and take responsibility for your individual sales and revenue performance.

Your Impact

• Make proactive outbound calls to qualified leads and existing customers.
• Identify sales opportunities and reactivate previous customers.
• Understand customer needs and recommend tailored cruise solutions.
• Manage objections and confidently close bookings.
• Drive conversion, revenue and upselling.
• Maintain accurate CRM and sales pipeline.
• Own your individual sales performance and build your earnings through performance.

Your Journey so far

• Experience in outbound sales, telesales, B2C sales or business development.
• Strong commercial mindset and results orientation.
• Confidence making outbound calls and proactively engaging customers.
• Strong objection handling and closing skills.
• Experience in travel, tourism, hospitality, retail.
• Fluent French; additional languages are a strong advantage.
• Full right to work in Spain.

What we offer

• Competitive fixed salary + performance-based incentive with strong earning potential.
• A high-performance international sales environment.
• The opportunity to develop your career within MSC Cruises.
• Build and grow your own customer portfolio while developing your sales career.
• Sell an exciting, premium travel product that customers are passionate about.

Working Hours: Rotating shifts, including morning and afternoon shifts, with flexibility to work some weekends.

Ready to create opportunities and turn conversations into unforgettable journeys?

Join MSC Cruises.

Our commitment

We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet.

Ready to turn your passion into something extraordinary?

Join us at MSC Cruises, where new opportunities await. Your journey starts here!