On-Site IT Support Technician

Stefanini EMEA; Vigo; On-site; EUR 25,000 - 32,000; Full time

Job summary

Stefanini Group in Vigo, Spain, is seeking an IT Support professional to deliver high-level customer service and hands-on support in a fast-paced environment. You will assist with hardware installation, troubleshooting PCs and printers, and software updates in a Windows 10/Office 365 setup.

The role requires 2-3 years ICT experience, strong end-user IT skills, and excellent English. You will work with ITSM tools and participate in small hardware/software projects as part of a dynamic team.

Qualifications

• 2-3 years of experience in a technical ICT environment, preferably in a Manufacturing based organization.
• General End User technology knowledge; Windows/Office 365, Active Directory.
• Excellent English language skills, written and spoken.

Responsibilities

• Face to face IT support of users.
• Hardware installation, movement and de-installation.
• Diagnosing problems concerning personal hardware (PCs, laptops, printers, scanners etc.).
• System and application changes testing, scripts preparation in Windows 10 and Office 365 environment.
• Small project management related with new hardware or software installation.
• Software, patches and updates installation using MS SCCM.

Skills

Face-to-face IT support

Hardware installation

Diagnostics

Windows 10 & Office 365 testing

Small project management

SCCM software updates

Active Directory

Office 365

ITSM tools

Planning and organizing

Attention to detail

Problem solving

Analytical thinking

Flexibility

Technical writing

Excellent English (written & spoken)

Tools

MS SCCM

Job description

Stefanini Group in Vigo, Spain, is seeking an IT Support professional to deliver high-level customer service and hands-on support in a fast-paced environment. You will assist with hardware installation, troubleshooting PCs and printers, and software updates in a Windows 10/Office 365 setup.

The role requires 2-3 years ICT experience, strong end-user IT skills, and excellent English. You will work with ITSM tools and participate in small hardware/software projects as part of a dynamic team.