Night Front Desk Host: Calm, Welcoming Guest Concierge

The-Social-Hub; Madrid; Presencial; EUR 21.000 - 27.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee discounts across Europe

Friends and family discounts

Descripción de la vacante

The-Social-Hub is seeking a Night Front Office Host to steward overnight operations at our Madrid property. You will welcome late-night guests, manage check-ins and payments, and ensure a safe, welcoming lobby environment through the night. Your calm presence helps guests enjoy a smooth overnight stay.

You’ll work with a friendly, multinational team, using PMS, kiosks and messaging tools. English is essential; Spanish is a plus. Training and 할인 혜택 offered as part of the role.

Formación

• 1–3 years of experience in hospitality or a guest-facing role.
• Calm and confident presence suitable for overnight operations.
• Comfortable working night shifts on a regular schedule.
• Proactive, reliable and capable of solving issues independently.
• Clear written and spoken English; Spanish is a plus.

Responsabilidades

• Welcome late-night guests and create a safe, relaxed atmosphere.
• Handle check-ins, payments, reports and night processes with accuracy.
• Keep the lobby clean, organized and comfortable throughout the night.
• Support guests with questions, special requests and unexpected issues.
• Monitor the building and flag anything unusual or urgent.
• Prepare morning handovers and share guest insights with the day team.
• Work closely with Housekeeping and Maintenance when needed.
• Promote TSH spaces and experiences when relevant.

Conocimientos

Hospitality experience

Night shifts

English fluency

Spanish fluency

Team player

Herramientas

PMS

Kiosks

Messaging tools

Descripción del empleo

The-Social-Hub is seeking a Night Front Office Host to steward overnight operations at our Madrid property. You will welcome late-night guests, manage check-ins and payments, and ensure a safe, welcoming lobby environment through the night. Your calm presence helps guests enjoy a smooth overnight stay.

You’ll work with a friendly, multinational team, using PMS, kiosks and messaging tools. English is essential; Spanish is a plus. Training and 할인 혜택 offered as part of the role.