Night Front Office Host: Calm, Welcoming Overnight Checks

The Social Hub (B Corp™); Madrid; Presencial; EUR 19.000 - 27.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Dynamic, multinational workplace

Certified B Corp® company

Discounts across Europe properties

Growth opportunities and team events

Descripción de la vacante

The Social Hub is seeking a Night Front Office Host to be the calm, confident presence that keeps our hotel running overnight. You’ll greet late arrivals, manage check-ins and payments, and ensure a safe, welcoming lobby from dusk till dawn.

Bring 1–3 years in hospitality, a friendly, proactive attitude, and comfort with PMS, kiosks and messaging tools. English and Spanish language skills are preferred as we connect with guests across Europe.

Formación

• 1-3 years in hospitality or guest-facing role is required.
• Calm, friendly presence that keeps guests safe and comfortable at night.
• Able to work regular night shifts and handle handovers to day team.

Responsabilidades

• Welcome late-night guests and create a safe, relaxed atmosphere.
• Handle check-ins, payments, reports and night processes with accuracy.
• Keep the lobby clean, organized and comfortable throughout the night.
• Support guests with questions, special requests and unexpected issues.
• Monitor the building and flag anything unusual or urgent.
• Prepare morning handovers and share guest insights with the day team.
• Work closely with Housekeeping and Maintenance when needed.
• Promote TSH spaces and experiences when relevant.

Conocimientos

Hospitality experience

Night shift capable

English & Spanish communication

Herramientas

PMS

Kiosks

Messaging tools

Descripción del empleo

The Social Hub is seeking a Night Front Office Host to be the calm, confident presence that keeps our hotel running overnight. You’ll greet late arrivals, manage check-ins and payments, and ensure a safe, welcoming lobby from dusk till dawn.

Bring 1–3 years in hospitality, a friendly, proactive attitude, and comfort with PMS, kiosks and messaging tools. English and Spanish language skills are preferred as we connect with guests across Europe.