Night Front Desk & Guest Services (Hospitality)

SmartRental Group; España; A distancia; EUR 14.000 - 20.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Discounts on hotels

Discounts on restaurants and events

Corporate Benefits access

Descripción de la vacante

SmartRental Group in Spain is seeking a dynamic waiter to support night shifts at its hostel operations. You will handle guest check-ins, assist guests, and help maintain a safe, welcoming environment.

The ideal candidate has strong communication and customer service skills, reliability, and the ability to work independently at night. English is required; other languages are a plus. Hospitality experience is valued, with growth opportunities and employee discounts on our venues.

Formación

• Good communication and customer service skills.
• Responsible, reliable, and proactive attitude.
• Ability to work independently during night shifts.
• Basic problem-solving and conflict-resolution skills.
• Intermediate level of English (other languages are a plus).
• Previous experience in hospitality, reception, or customer service is valued.
• Availability to work night shifts, weekends, and holidays if required.

Responsabilidades

• Manage the hostel during the night shift.
• Handle guest check-ins and provide assistance when needed.
• Ensure guests comply with hostel and company policies.
• Monitor the property to maintain a safe and secure environment.
• Make sure only registered guests are inside the hostel after 11:00 PM.
• Respond to incidents, guest requests, and basic operational issues during the night.
• Support smooth daily operations and communicate relevant information to the management team.

Conocimientos

Night shift

Guest service

Communication skills

Independence

Problem-solving

English language

Descripción del empleo

SmartRental Group in Spain is seeking a dynamic waiter to support night shifts at its hostel operations. You will handle guest check-ins, assist guests, and help maintain a safe, welcoming environment.

The ideal candidate has strong communication and customer service skills, reliability, and the ability to work independently at night. English is required; other languages are a plus. Hospitality experience is valued, with growth opportunities and employee discounts on our venues.