Mallorca Luxury Hotel: Luggage Porter & Concierge Support

Mandarin Oriental Hotel Group Limited; Son Caliu; Sur place; EUR 15 000 - 21 000; Plein temps

Résumé du poste

Mandarin Oriental Punta Negra, Mallorca is seeking a Luggage Porter to join our Concierge team. Based at our luxury property, you will warmly greet guests, assist with luggage, and help coordinate transportation and front-of-house services to ensure a seamless arrival and departure experience.

Ideal candidates have strong English and Spanish communication, a valid driver’s license, and a polished, professional appearance in line with our luxury brand.

Qualifications

• Greeting guests on arrival and departure.
• Handle luggage with tagging and security standards.
• Maintain lobby presentation and front-of-house areas.
• Assist with transportation arrangements (taxis, airport transfers, valet).
• Collaborate with Concierge team to ensure efficient guest services.
• Comply with hotel grooming and appearance standards.

Responsabilités

• Greet and assist guests on arrival and departure; manage luggage with care.
• Ensure luggage storage and retrieval is organized and secure.
• Monitor lobby and luggage areas for safety and cleanliness.
• Support transportation arrangements for guests as needed.
• Maintain luxury front-of-house presentation from arrival to departure.
• Work with Chief Concierge to perform additional duties as required.

Connaissances

Communication skills

English

Spanish

Description du poste

Mandarin Oriental Punta Negra, Mallorca is seeking a Luggage Porter to join our Concierge team. Based at our luxury property, you will warmly greet guests, assist with luggage, and help coordinate transportation and front-of-house services to ensure a seamless arrival and departure experience.

Ideal candidates have strong English and Spanish communication, a valid driver’s license, and a polished, professional appearance in line with our luxury brand.