Luxury F&B Waiter/Waitress — MOstay & Growth

Mandarin Oriental Hotel Group Limited; Son Caliu; On-site; EUR 21,000 - 32,000; Full time

Benefits offered by this job

Learning & Development

MOstay (complimentary nights & rates)

Health & Colleague Wellness

Job summary

Mandarin Oriental Punta Negra Mallorca seeks a Waiter/Waitress to join the Food & Beverage team. The role involves delivering exceptional service, presenting dishes to luxury standards, and upselling to enhance guest experience.

The ideal candidate has 1–2 years in a similar role, plus a hospitality degree. Experience in luxury hospitality is highly desirable, with a focus on teamwork and flawless service.

Qualifications

• Hold a degree in Hospitality Management or a related field.
• 1–2 years’ experience in a similar role (preferred).
• Experience in luxury hospitality is highly desirable.

Responsibilities

• Have a thorough understanding of the outlet’s concept and food & beverage offerings and clearly communicate them to guests.
• Prepare mise en place for each shift and maintain cleanliness and organization throughout service.
• Deliver attentive, efficient, and personalized service by understanding and anticipating guest requirements.
• Properly present all dishes and beverages in line with hotel and outlet standards, and up-sell services and products to enhance guest experience and revenue.
• Assist with stock handling, including linen, beverages, and other supplies, ensuring proper storage and organization.
• Maintain outlet equipment and utensils in excellent condition through careful day-to-day handling and completion of side duties as assigned.
• Communicate guest preferences, allergies, or special requests to management and kitchen colleagues, and keep product knowledge up to date.

Skills

Luxury hospitality standards

Excellent communication

Guest-focused service

Teamwork

Health and safety awareness

Education

Hospitality Management

Tools

POS systems

Job description

Mandarin Oriental Punta Negra Mallorca seeks a Waiter/Waitress to join the Food & Beverage team. The role involves delivering exceptional service, presenting dishes to luxury standards, and upselling to enhance guest experience.

The ideal candidate has 1–2 years in a similar role, plus a hospitality degree. Experience in luxury hospitality is highly desirable, with a focus on teamwork and flawless service.