Help Waiter/Waitress — Luxury F&B with Growth & Perks

Mandarin Oriental Hotel Group Limited; Son Caliu; On-site; EUR 18,000 - 28,000; Full time

Benefits offered by this job

Learning & Development

MOstay - complimentary nights

Health & Colleague Wellness

Job summary

Mandarin Oriental Punta Negra in Mallorca is seeking a Help Waiter/Waitress to join our Food & Beverage team. You will assist in delivering impeccable service and contribute to a memorable dining experience for guests.

Experience in food and beverage is preferred, especially in luxury environments. Training and development are provided, with a supportive team and opportunities to grow within the MO family at a prestigious resort.

Qualifications

• Previous experience in food and beverage service roles is preferred, although not essential.
• Experience in luxury environments or within high-standard hospitality settings will be considered an advantage.
• Knowledge of restaurant operations and service protocols is desirable.

Responsibilities

• Understand the outlet concept and food and beverage offerings, and assist in explaining them to guests when required.
• Support the preparation and maintenance of the mise en place for each shift, including cleaning, polishing, and organizing equipment to ensure efficient service.
• Deliver friendly, courteous, and efficient service, responding promptly to guests’ needs and requests.
• Assist with up-selling services and products to enhance the guest experience and contribute to revenue generation.
• Ensure that food and beverages are served in accordance with hotel and Food & Beverage standards.
• Handle and maintain outlet equipment, utensils, and stock appropriately, carrying out any additional assigned duties as required.
• Support the collection, organization, and replenishment of stock items, including linen, beverages, and other supplies.
• Communicate guests’ preferences, allergies, or special requests to management and the kitchen team to ensure a personalized and safe service experience.

Skills

Guest service

Communication

Team player

Job description

Mandarin Oriental Punta Negra in Mallorca is seeking a Help Waiter/Waitress to join our Food & Beverage team. You will assist in delivering impeccable service and contribute to a memorable dining experience for guests.

Experience in food and beverage is preferred, especially in luxury environments. Training and development are provided, with a supportive team and opportunities to grow within the MO family at a prestigious resort.