In-Room Dining Specialist – Luxury Hotel F&B

Mandarin Oriental Hotel Group Limited; Son Caliu; In loco; EUR 21.000 - 32.000; Tempo pieno

Descrizione del lavoro

Mandarin Oriental Punta Negra, Mallorca is seeking an enthusiastic In Room Dining Waiter/Waitress to join our Food & Beverage team. You will deliver exceptional in-room dining experiences, balancing efficiency with the highest service standards in a luxury hotel environment.

Based at our Mallorca property, you will understand the menu, prepare mise en place, take orders accurately, and ensure flawless presentation and guest satisfaction throughout service.

Competenze

• Previous experience in in-room dining, food & beverage service, or similar hospitality role is preferred.
• Experience in luxury hospitality is an advantage.
• Degree in Hospitality Management or similar is a plus.

Mansioni

• Understand in-room dining menu and explain it to guests when required.
• Prepare mise en place for each shift including trays, condiments and service equipment.
• Take and deliver guest orders accurately and politely.
• Provide friendly, efficient and attentive service, anticipating guest needs.
• Assist in processing payments, including MOHG Gift Cards.
• Ensure dishes are delivered in line with hotel standards and in good condition.
• Maintain in-room dining equipment and utensils; perform cleaning duties.
• Assist in collecting and arranging stock for in-room dining (linen, beverages, items).
• Keep product knowledge up to date and inform management of guest preferences and dietary restrictions.
• Support colleagues and other outlets to ensure a smooth service.

Conoscenze

In-room dining

F&B service

Guest service

Team player

Communication

Formazione

Degree in Hospitality Management or similar

Descrizione del lavoro

Mandarin Oriental Punta Negra, Mallorca is seeking an enthusiastic In Room Dining Waiter/Waitress to join our Food & Beverage team. You will deliver exceptional in-room dining experiences, balancing efficiency with the highest service standards in a luxury hotel environment.

Based at our Mallorca property, you will understand the menu, prepare mise en place, take orders accurately, and ensure flawless presentation and guest satisfaction throughout service.