Italian-Speaking On-Site Customer Support in Barcelona

Concentrix Spain Business Process Outsourcing S.L.U.; Barcelona; On-site; EUR 20,000 - 24,000; Full time

Benefits offered by this job

Great office location in Barcelona

Full paid training

Career development program and special

Job summary

Concentrix Spain Business Process Outsourcing S.L.U. in Barcelona (on-site) seeks an Italian-speaking Customer Service Representative to handle calls, prepare quotations, and process orders using SAP.

The role requires bilingual Italian and advanced English, and a high school diploma with a customer-focused mindset. You will provide product information, communicate delivery times, and offer basic technical assistance, with full training and development opportunities in a global tech and services

Qualifications

• Proficient/bilingual Italian and advanced English.
• High school diploma or equivalent.
• Interest in technical field and willingness to stay at least 2 years.
• Customer oriented with strong communication skills.

Responsibilities

• Handle calls through CRM agent portal.
• Create quotations and orders via SAP system.
• Expedite and communicate expected delivery times to customers.
• Offer basic product advice to individual customer needs.
• Provide first level technical assistance to help customers identify requirements

Skills

Italian language proficiency

English proficiency

Excellent communication skills

Customer oriented

Commercial attitude

Education

High school diploma

Tools

SAP

Job description

Concentrix Spain Business Process Outsourcing S.L.U. in Barcelona (on-site) seeks an Italian-speaking Customer Service Representative to handle calls, prepare quotations, and process orders using SAP.

The role requires bilingual Italian and advanced English, and a high school diploma with a customer-focused mindset. You will provide product information, communicate delivery times, and offer basic technical assistance, with full training and development opportunities in a global tech and services