Italian-Speaking Customer Service Rep (Part-time, Onsite)

Concentrix Spain Business Process Outsourcing S.L.U.; Barcelona; Vor Ort; EUR 9.800 - 15.000; Teilzeit

Benefits dieser Stelle

Onsite Barcelona Office

Referral bonus opportunities

Fully paid training on the company and

Career development programs

Zusammenfassung

Concentrix is seeking a part-time Customer Service Representative in Barcelona (onsite) who is fluent in Italian with advanced Spanish and English. You will provide accurate information, log and follow up on orders, and deliver high-quality post-sales support including logistics and refunds.

The role includes CRM data capture and a fully paid training program. The position offers a 20 hours/week schedule (Mon-Fri 09:00–13:00), onsite at the Barcelona Office, and includes referral bonuses,

Qualifikationen

• Proficient or bilingual in Italian, with advanced Spanish and English.
• Excellent communication in diverse customer-facing situations.
• Previous experience in similar role is a plus.

Aufgaben

• Provide accurate information to customers.
• Log and follow up on correct and valid orders or requests.
• Deliver high-quality customer service on post-sales requisitions (logistics, warranties, refunds).
• Capture required data in CRM per client training and policies.

Kenntnisse

Italian language proficiency

Spanish language proficiency

English language proficiency

Jobbeschreibung

Concentrix is seeking a part-time Customer Service Representative in Barcelona (onsite) who is fluent in Italian with advanced Spanish and English. You will provide accurate information, log and follow up on orders, and deliver high-quality post-sales support including logistics and refunds.

The role includes CRM data capture and a fully paid training program. The position offers a 20 hours/week schedule (Mon-Fri 09:00–13:00), onsite at the Barcelona Office, and includes referral bonuses,