Italian-Speaking Auto Support Agent - Onsite Barcelona

Concentrix; Barcelona; On-site; EUR 18,000 - 22,000; Full time

Benefits offered by this job

Full-time work week (39h)

Temporary contract

Bonus potential up to €4,000

Office in Barcelona

Referral bonuses

Paid training

Career development programs

Be Your Best Version

Job summary

Concentrix in Barcelona is seeking a Customer Service Representative for Italian-speaking customers. The role is onsite, full-time, and features a structured training program with opportunities to progress in a fast-growing global team.

You will handle calls, process quotations and orders in SAP, and provide product guidance to customers. A strong client focus and good communication skills are essential to succeed.

Qualifications

• Italian language proficiency and advanced English required.
• High school diploma required; business/commercial education valued.
• Experience in customer service or contact centre is helpful but not mandatory.

Responsibilities

• Handle calls and inquiries from Italian-speaking customers.
• Create quotations and orders via SAP system.
• Provide product guidance and first-level technical assistance.
• Manage follow-ups and lead management as needed.

Skills

Italian language

English language

Customer orientation

Communication skills

Commercial mindset

Team collaboration

Education

High school diploma

Business/commercial studies (asset)

Tools

SAP system

Job description

Concentrix in Barcelona is seeking a Customer Service Representative for Italian-speaking customers. The role is onsite, full-time, and features a structured training program with opportunities to progress in a fast-growing global team.

You will handle calls, process quotations and orders in SAP, and provide product guidance to customers. A strong client focus and good communication skills are essential to succeed.