IT Service Operations Specialist - Growth & Training

BV TECH; Madrid; On-site; EUR 23,000 - 28,000; Full time

Benefits offered by this job

Training opportunities

Career development

Stability after probation

Job summary

BV TECH is seeking an IT Service Operations Support to join our team in Madrid for a client project in Lisbon. You will handle emergency response, maintenance, and basic technical support for IT infrastructure, while ensuring documentation is thorough and timely.

The ideal candidate has at least 1 year in a similar role, a technical degree, fluent English, and solid knowledge of Windows and Linux, plus networking basics.

Qualifications

• At least 1 year of experience in a similar IT operations role.
• Degree or diploma in a technical or scientific field.
• Excellent knowledge of the English language.
• Strong knowledge of Windows and Linux.
• Good understanding of networking fundamentals and problem solving.

Responsibilities

• Emergency Management: promptly respond to emergency situations
• Maintenance and Updates: contribute to the maintenance and updating of security devices and software
• Technical Support: provide basic technical support for infrastructure-related issues, such as system restoration or hardware problem resolution
• Reporting and Recording: carefully document monitoring activities and actions taken

Skills

English proficiency

Windows

Linux

Networking basics

Hardware troubleshooting

Education

Technical degree or diploma

Job description

BV TECH is seeking an IT Service Operations Support to join our team in Madrid for a client project in Lisbon. You will handle emergency response, maintenance, and basic technical support for IT infrastructure, while ensuring documentation is thorough and timely.

The ideal candidate has at least 1 year in a similar role, a technical degree, fluent English, and solid knowledge of Windows and Linux, plus networking basics.