Ingeniero de Servicio al Cliente Remoto – Eléctrico

Cronoshare.Com

Barcelona

Remote

EUR 45,000 - 65,000

Full time

2 days ago

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Benefits offered by this job

100% remote work

Mentoring program

Eaton University

Career development opportunities

Diversity and inclusion

Job summary

Eaton's Crouse-Hinds / CEAG business seeks a Customer Service Engineer in Spain to support industrial customers remotely across Europe. You will lead project lifecycles, prepare technical quotations, manage orders, and coordinate delivery with sales, engineering, and manufacturing teams.

The role combines technical support, project coordination, and stakeholder communication for explosion-proof equipment and power distribution solutions, requiring strong English/Spanish and SAP experience in a

Qualifications

Bachelor's degree in electrical or related engineering field.
Minimum 3 years in technical customer support or project coordination.
Experience with industrial products and engineered-to-order solutions.
Fluent in Spanish and English; French is a plus.

Responsibilities

Prepare accurate technical and commercial quotations from specifications.
Coordinate with engineering and manufacturing to translate requirements into solutions.
Manage orders from receipt to delivery ensuring compliance and accuracy.
Act as main customer contact throughout project execution with updates.
Support sales with quotation follow-up and opportunity conversion.
Provide product support for explosion-proof equipment and power distribution solutions.
Coordinate drawings, clarifications, and communications with stakeholders.
Build strong relationships with customers and distributors globally.
Collaborate with European teams across engineering, operations and customer service.
Contribute to continuous improvement of customer experience and service quality.