Ingeniero/a de Soporte Remoto de Redes (Nivel 1)

Manusa; Bétera; Remote; EUR 17,000 - 30,000; Part time

Benefits offered by this job

Paid training

Travel reimbursement

Job summary

NTT DATA is seeking a Networking Remote Field Service Engineer (L1) in Spain. This entry-level role focuses on providing remote technical support, diagnosing incidents, and restoring service to meet SLAs.

You will work across Cisco, Juniper, Aruba, RiverBed technologies and coordinate with clients, vendors, and internal teams. The position is part-time with remote work and requires travel within Spain, delivering professional service and documentation while maintaining configuration items and

Qualifications

• Ability to communicate and work across cultures.
• Ability to plan activities and projects in advance.
• Ability to stay positive in high-pressure situations.
• Willingness to work longer hours when necessary.
• Active listening to confirm understanding and gather information.
• Ability to adapt to changing circumstances.
• Client-focused approach to deliver a positive experience.

Responsibilities

• Organise, test, and assemble automated medication dispensing systems.
• Review schematics, documentation, and logistics to support installations.
• Conduct routine checks and record data from product tests.
• Ensure quality compliance in all work.
• Coordinate with team and customers to meet timelines.
• Provide paid training and support for role integration.

Skills

Cross-cultural communication

Project planning

Maintaining positive mindset

Working under pressure

Active listening

Adaptability

Client-focused service

Vendor tech basics

Education

Bachelor's degree in IT/Computing

Associate networking certification

Tools

Cisco

Juniper

Aruba

RiverBed

Job description

NTT DATA is seeking a Networking Remote Field Service Engineer (L1) in Spain. This entry-level role focuses on providing remote technical support, diagnosing incidents, and restoring service to meet SLAs.

You will work across Cisco, Juniper, Aruba, RiverBed technologies and coordinate with clients, vendors, and internal teams. The position is part-time with remote work and requires travel within Spain, delivering professional service and documentation while maintaining configuration items and