Hybrid Junior Customer Success & Accounts Coordinator

FlexTal Staffing LLC; Castilla-La Mancha; Híbrido; EUR 13.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Christmas Bonus: 30 days

Major Medical Insurance: up to MXN 25,

Dental and Vision Insurance

Life Insurance

Vacation Days: 12 per federal law

Floating Holidays: 3

SavingsFund: 5% company match

Cell Phone & Transportation Allowance

Hybrid Scheme

Multicultural Exposure

MezTal Internal Events

Exclusive Discounts

Academic Agreements

Descripción de la vacante

MezTal is seeking a Customer Success & Account Coordinator to support a U.S.-based SaaS client in the Senior Living industry. You will build relationships with communities and healthcare professionals, proactively reach out to understand needs, and ensure a positive, non-scripted customer experience.

This role emphasizes communication, adaptability, problem solving, and a willingness to learn, with hybrid work from Guadalajara and remote possibilities for certain shifts.

Formación

• Previous experience in a customer-facing role such as account management, customer success, customer service, customer experience, project coordination, sales support, or related areas.

Responsabilidades

• Build and maintain relationships with U.S. customers and healthcare professionals.
• Proactively contact customers to understand needs, answer questions, and keep them engaged.

Conocimientos

Advanced English

Customer Success

Account Management

Customer Service

Relationship Building

Communication

Problem Solving

Herramientas

CRM systems

Descripción del empleo

MezTal is seeking a Customer Success & Account Coordinator to support a U.S.-based SaaS client in the Senior Living industry. You will build relationships with communities and healthcare professionals, proactively reach out to understand needs, and ensure a positive, non-scripted customer experience.

This role emphasizes communication, adaptability, problem solving, and a willingness to learn, with hybrid work from Guadalajara and remote possibilities for certain shifts.