Spanish Accounts Growth Manager | SaaS | Hybrid

Lexroom Srl; Madrid; Híbrido; EUR 35.000 - 45.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid Work

Health Insurance

Meal Vouchers

Performance Bonuses

Team Retreats & Off-sites

Descripción de la vacante

Lexroom Srl is hiring for a Customer Success/Account Manager to own the Spanish portfolio, from onboarding to renewal. You will proactively drive retention and upsell, acting as the single point of contact for Spanish clients, and translating the Italian playbook to Spain.

You will monitor KPIs and report on portfolio health. We seek 1–3 years in CS or account management, a commercial mindset, CRM fluency, and a willingness to operate in a hybrid Madrid environment.

Formación

• 1 to 3 years in Customer Success or account management.
• Commercial mindset with value-adding approach to accounts.
• CRM proficiency; HubSpot is a plus.

Responsabilidades

• Own the full Spanish customer portfolio from handover to renewal, with retention first and upsell/growth.
• Proactively run a commercial CS motion; contact customers and spot opportunities.
• Be the single point of contact for Spanish customers from onboarding to feedback for Product/Marketing.
• Adapt the Italian playbook to Spain and localize for the Spanish market.
• Own dashboards, monitor KPIs, and report portfolio health and growth.

Conocimientos

Customer Success

Account management

SaaS

CRM fluency

HubSpot

Herramientas

HubSpot

Descripción del empleo

Lexroom Srl is hiring for a Customer Success/Account Manager to own the Spanish portfolio, from onboarding to renewal. You will proactively drive retention and upsell, acting as the single point of contact for Spanish clients, and translating the Italian playbook to Spain.

You will monitor KPIs and report on portfolio health. We seek 1–3 years in CS or account management, a commercial mindset, CRM fluency, and a willingness to operate in a hybrid Madrid environment.