Hybrid Inbound Sales Rep - SMB (Valencia)

Talkpush; Bellprat; Hybrid; EUR 19,000 - 23,000; Full time

Benefits offered by this job

Hybrid work model

Medical insurance

Training program

Career development

Job summary

Concentrix is hiring an Inbound Sales Representative SMB for a hybrid role in Valencia. You will drive growth by engaging with customers, identifying needs, and delivering tailored solutions in a fast-paced environment.

You will manage inquiries, build relationships, and meet sales targets while leveraging CRM tools and product knowledge. The position includes full training, a clear career development path, and a hybrid office location in Valencia.

Qualifications

• Strong communication and relationship-building skills.
• Customer-focused mindset with a passion for sales.
• Ability to work in a target-driven environment and meet performance objectives.
• Experience using CRM platforms and managing customer pipelines.
• Excellent organizational and problem-solving skills.

Responsibilities

• Manage inbound inquiries via phone and email, providing timely, professional, and accurate support.
• Consult with customers to understand their business needs and recommend appropriate products and services.
• Build and maintain strong relationships with leads and customers to foster engagement and drive sales opportunities.
• Accurately update and maintain customer information and sales activities within the CRM system.
• Achieve individual sales targets and contribute to overall team performance goals.
• Develop and maintain a strong understanding of products, pricing, promotions, and internal procedures.
• Ensure service quality meets contractual objectives and KPIs.
• Deliver an exceptional customer experience through professional, courteous, and customer-focused interactions.
• Support customer retention by ensuring satisfaction and upselling/cross-selling opportunities.
• Participate in initiatives to enhance customer satisfaction and drive continuous improvement.
• Conduct outbound follow-up for marketing campaigns, lead nurturing, and business development when required.

Skills

Communication skills

Sales mindset

CRM experience

Organizational skills

Problem solving

Tools

CRM software

Job description

Concentrix is hiring an Inbound Sales Representative SMB for a hybrid role in Valencia. You will drive growth by engaging with customers, identifying needs, and delivering tailored solutions in a fast-paced environment.

You will manage inquiries, build relationships, and meet sales targets while leveraging CRM tools and product knowledge. The position includes full training, a clear career development path, and a hybrid office location in Valencia.