Swedish-Speaking Inbound Sales Pro (Hybrid Valencia)

CNX; Barcelona; Hybrid; EUR 19,000 - 23,000; Full time

Benefits offered by this job

Medical insurance

Hybrid work mode

Job summary

CNX in Valencia is seeking an Inbound Sales Representative SMB (Swedish speaking) to join a growing global tech services team. The role blends inbound support with proactive selling, requiring strong English and Swedish language skills and CRM proficiency.

You will handle inquiries, understand client needs, and drive tailored product solutions while maintaining accurate CRM records. The position offers a hybrid model, a full-time 39-hour week, and a base salary with performance bonuses.

Qualifications

• Strong communication and relationship-building skills.
• Customer-focused mindset with a passion for sales.
• Ability to work in a target-driven environment and meet performance objectives.
• Experience using CRM platforms and managing customer pipelines.
• Excellent organizational and problem-solving skills.

Responsibilities

• Managing inbound customer inquiries via phone and email, providing timely, professional, and accurate support.
• Consulting with customers to understand their business needs and recommend appropriate products and services.
• Building and maintaining strong relationships with leads and customers to foster engagement and drive sales opportunities.
• Accurately updating and maintaining customer information and sales activities within the CRM system.
• Achieving individual sales targets and contributing to overall team performance goals.
• Developing and maintaining a strong understanding of products, pricing, promotions, and internal procedures.
• Ensuring service quality meets contractual objectives and key performance indicators (KPIs).
• Delivering an exceptional customer experience through professional, courteous, and customer-focused interactions.
• Supporting customer retention efforts by ensuring satisfaction and identifying opportunities for upselling and cross-selling.
• Participating in initiatives designed to enhance customer satisfaction, improve sales performance, and drive continuous improvement.
• Conducting outbound follow-up activities related to marketing campaigns, lead nurturing, and business development opportunities when required.

Skills

Strong communication

Relationship-building

Target-driven mindset

CRM experience

Organizational skills

Problem-solving

Tools

CRM platforms

Sales pipeline management

Job description

CNX in Valencia is seeking an Inbound Sales Representative SMB (Swedish speaking) to join a growing global tech services team. The role blends inbound support with proactive selling, requiring strong English and Swedish language skills and CRM proficiency.

You will handle inquiries, understand client needs, and drive tailored product solutions while maintaining accurate CRM records. The position offers a hybrid model, a full-time 39-hour week, and a base salary with performance bonuses.