Hybrid Inbound Sales Pro for SMBs – Valencia

Talkpush; Alcoy; Híbrido; EUR 21.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Hybrid work mode

Full paid training

Career development program

Descripción de la vacante

Concentrix is seeking an Inbound Sales Representative SMB in Valencia, Spain, to drive growth by engaging with customers, identifying needs, and delivering tailored solutions. The role emphasizes CRM usage, relationship-building, and meeting targets in a hybrid work setting.

The ideal candidate has strong communication skills and a sales mindset, with experience in outbound sales, pipeline forecasting, and channel collaborations.

Formación

• Strong communication and relationship-building skills.
• Customer-focused mindset with a passion for sales.
• Ability to work in a target-driven environment and meet performance objectives.
• Experience using CRM platforms and managing customer pipelines.
• Excellent organizational and problem-solving skills.
• Native French and advanced level of English.
• Have a solid Sales Background (outbound environment).
• Are achievement and goal oriented and motivated and self-starter.
• Have strong communication and good computer skills.
• Have pipeline management and forecasting experience.
• Previous experience working with channel.

Responsabilidades

• Managing inbound customer inquiries via phone and email, providing timely, professional, and accurate support.
• Consulting with customers to understand their business needs and recommend appropriate products and services.
• Building and maintaining strong relationships with leads and customers to foster engagement and drive sales opportunities.
• Accurately updating and maintaining customer information and sales activities within the CRM system.
• Achieving individual sales targets and contributing to overall team performance goals.
• Developing and maintaining a strong understanding of products, pricing, promotions, and internal procedures.
• Ensuring service quality meets contractual objectives and key performance indicators (KPIs).
• Delivering an exceptional customer experience through professional, courteous, and customer-focused interactions.
• Supporting customer retention efforts by ensuring satisfaction and identifying opportunities for upselling and cross-selling.
• Participating in initiatives designed to enhance customer satisfaction, improve sales performance, and drive continuous improvement.
• Conducting outbound follow-up activities related to marketing campaigns, lead nurturing, and business development opportunities when required.

Descripción del empleo

Concentrix is seeking an Inbound Sales Representative SMB in Valencia, Spain, to drive growth by engaging with customers, identifying needs, and delivering tailored solutions. The role emphasizes CRM usage, relationship-building, and meeting targets in a hybrid work setting.

The ideal candidate has strong communication skills and a sales mindset, with experience in outbound sales, pipeline forecasting, and channel collaborations.