Hybrid Customer Support & Operations Specialist (Valencia)

Dygma; Valencia; Hybride; EUR 32 000 - 52 000; Plein temps

Avantages offerts par ce poste

Hybrid work in Valencia

Equipment provided

Résumé du poste

Dygma is seeking a Customer Support & Operations Specialist in Valencia. You will handle orders, manage inventory across warehouses in Europe and China, work with ERP systems, and coordinate logistics to ensure timely fulfillment.

The role blends customer support with operational duties in a fast-paced, international hardware start-up. You’ll be part of a multidisciplinary team, with onboarding on-site and a path to hybrid work after ramp-up, using Shopify, Airtable, and ERP tools to optimize

Qualifications

• Fluent English written and spoken.
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Responsabilités

• Handle daily orders across warehouses and manage Shopify orders including fulfillment and refunds.
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Connaissances

Fluent English

Excellent communication

Organizational skills

Problem solving

Tech-savvy

Customer support

Logistics experience

ERP & spreadsheets

Shopify knowledge

Airtable

Outils

Shopify

Airtable

ERP systems

Description du poste

Dygma is seeking a Customer Support & Operations Specialist in Valencia. You will handle orders, manage inventory across warehouses in Europe and China, work with ERP systems, and coordinate logistics to ensure timely fulfillment.

The role blends customer support with operational duties in a fast-paced, international hardware start-up. You’ll be part of a multidisciplinary team, with onboarding on-site and a path to hybrid work after ramp-up, using Shopify, Airtable, and ERP tools to optimize