Guest Experience Advisor - Front Desk (On-site, Madrid)

Calido Living; Madrid; On-site; EUR 20,000 - 30,000; Full time

Benefits offered by this job

Dynamic work environment

Growth opportunities

Job summary

A hospitality company is seeking a full-time Guest Services Advisor in Madrid. This role involves being the primary contact for guests, providing exceptional service, and ensuring a pleasant experience. Candidates should have previous experience in guest relations, strong communication skills, and the ability to handle inquiries and complaints efficiently. The position offers opportunities for growth in a dynamic environment focused on developing innovative housing solutions.

Qualifications

• 1-2 years of experience in guest relations, front desk, or hospitality.
• Ability to multitask and stay organized.
• Friendly and guest-focused attitude.

Responsibilities

• Greet guests and provide a welcoming atmosphere.
• Assist guests with check-in and check-out procedures.
• Address guest inquiries and issues promptly.
• Conduct regular inspections of guest rooms and areas.

Skills

Guest relations experience

Proficiency in property management systems

Strong organizational skills

Excellent communication skills

Calm under pressure

Fluent in English

Tools

MS Office

Job description

A hospitality company is seeking a full-time Guest Services Advisor in Madrid. This role involves being the primary contact for guests, providing exceptional service, and ensuring a pleasant experience. Candidates should have previous experience in guest relations, strong communication skills, and the ability to handle inquiries and complaints efficiently. The position offers opportunities for growth in a dynamic environment focused on developing innovative housing solutions.