Global Partner Enablement Lead (Training & Adoption)

Lever, Inc.; España; A distancia; EUR 70.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote working in UTC-1 to UTC+5

Up to 40% international travel

Full-time contract

Opportunity to work across multiple ge

Descripción de la vacante

Lever, Inc. is seeking a Partner and Customer Enablement Lead based in Spain to drive enablement, training, and quality across international programmes. You will coach partner trainers, cascade learning, and ensure high training quality while managing adoption outcomes.

The role involves collaboration with product, data, and programme teams, up to 40% international travel, and ownership of learning assets and configurations to improve user adoption.

Formación

• Teaching or training qualification with at least 2 years of experience as a teacher, trainer, or facilitator.
• Demonstrable experience training teams remotely in low- and middle-income countries.
• Strong understanding of software products, configuration processes, and how customer adoption works in practice.
• Demonstrable experience managing customer or partner relationships, setting expectations, and driving programmes toward stronger outcomes.
• Excellent coaching and facilitation skills, with the ability to build lasting capability in others.
• Excellent communication and presentation skills, including the ability to explain technical concepts to non-technical audiences.
• Ability to adapt communication and training approaches to different levels of literacy, digital literacy, English proficiency, and cultural context.
• Strong data literacy, with the ability to monitor engagement and outcomes, identify meaningful trends, and translate findings into appropriate interventions.

Responsabilidades

• Lead onboarding, enablement, and in-country Software User Training using digital and non-digital assets.
• Deliver demonstrations and hands-on facilitation when needed beyond self-learning.
• Support field monitoring visits and align partners with software releases and updates.
• Maintain internal knowledge of software capabilities and train new team members.
• Coach and develop teams to enable independent training delivery.
• Quality-assure Train-the-Trainer and cascade models through monitoring and feedback.
• Identify adoption gaps, coaching needs, and intervene with coaching or corrective action.
• Own software adoption and behaviour-change outcomes by monitoring usage and programme indicators.
• Represent the organisation at industry events and support partner engagement.
• Take ownership of workload, decisions, and outcomes while sharing knowledge.
• Manage multiple country programmes and internal projects with capacity planning.

Conocimientos

Teaching / training

Remote training

Coaching & facilitation

Communication skills

Descripción del empleo

Lever, Inc. is seeking a Partner and Customer Enablement Lead based in Spain to drive enablement, training, and quality across international programmes. You will coach partner trainers, cascade learning, and ensure high training quality while managing adoption outcomes.

The role involves collaboration with product, data, and programme teams, up to 40% international travel, and ownership of learning assets and configurations to improve user adoption.