Global Operational Resilience Lead – Business Continuity

AXA Group Operations; Madrid; On-site; EUR 90,000 - 130,000; Full time

Job summary

AXA Group Operations is seeking an experienced Operational Resilience Officer – Business Continuity Management to shape and deploy the Global BCM Framework and end-to-end resilience approach. You will ensure AXA entities can respond to, recover from, and learn from incidents, maintaining continuous service for customers and safeguarding the company’s reputation.

Lead BCM programs, guide entities under regulatory standards, and deliver governance reporting to executives.

Qualifications

• Bachelor’s or Master’s degree in BCM or related field or equivalent experience.
• Minimum 8 years of relevant experience in a global environment.
• Fluent in English (written and verbal).

Responsibilities

• Develop, deploy, and oversee the Global BCM Framework and End-to-End Business Resilience.
• Monitor alignment with global standards across AXA entities.
• Identify CIFs for entities under DORA regulation and provide guidance.
• Provide BCM advisory support and governance reporting to executives.
• Develop guidance materials and templates for BCM compliance.
• Support Crisis Management On-Call Team during major events.

Skills

Business continuity

Program management

Stakeholder communication

Executive communication

Risk assessment

Education

Bachelor's/Master's in BCM or related field

Job description

AXA Group Operations is seeking an experienced Operational Resilience Officer – Business Continuity Management to shape and deploy the Global BCM Framework and end-to-end resilience approach. You will ensure AXA entities can respond to, recover from, and learn from incidents, maintaining continuous service for customers and safeguarding the company’s reputation.

Lead BCM programs, guide entities under regulatory standards, and deliver governance reporting to executives.