Business Continuity Management Expert

AXA; Madrid; On-site; EUR 90,000 - 120,000; Full time

Job summary

AXA Group Operations is seeking an experienced professional to contribute to the development and deployment of the Global AXA Business Continuity Management Framework and the End-to-End Business Resilience approach. You will monitor alignment across AXA entities and guide DORA in-scope entities to identify CIFs, acting as a key BCM advisory contact.

You will also develop best-practice materials to support local BCM programs and maintain relationships with BCM representatives, ensuring ongoing

Qualifications

• 8+ years of relevant experience in BCM or related fields.
• Experience in a global environment and international work experience.
• Bachelor or Master Degree in Business Continuity Management, Disaster Management or related field or equivalent professional experience.

Responsibilities

• Develop and deploy the Global AXA Business Continuity Management Framework and End-to-End Business Resilience approach.
• Monitor alignment of AXA entities with the Global Business Continuity Framework and End-to-End Business Resilience methodology.
• Support and guide DORA in-scope entities in identifying CIFs.
• Serve as a contact for BCM advisory support.
• Create and deliver best-practice materials for local BCM programs.

Skills

Executive level communication

Facilitation

Negotiation

Relationship building

English fluent

Networking

Team player

Proactive

Attention to detail

Customer centricity

Result oriented

Education

Bachelor or Master in Business Continuity/Disaster Management

Job description

About the job

Job purpose

As a Job title, your main objective is to

• Contribute to the development and deployment of Global AXA Business Continuity Management Framework and End-to-End Business Resilience approach.
• Monitor the alignment of AXA entities with the Global Business Continuity Framework and the End-to-End Business Resilience methodology.
• Support and guide DORA-in-scope entities in the identification of Critical Important Functions (CIFs).
• Serve as a point of contact for Business Continuity Management, providing advisory support as required.
• Develop and deliver best-practice materials to help entities to implement their local Business Continuity programs
• Establish and maintain relationships with entity BCM representatives, providing ongoing support and guidance to global teams.
• Provide continuous oversight to entities and produce executive governance reporting.
• Contribute to the development and implementation of Supply Resilience framework.
• Support the Crisis Management On-Call Team during major events.

Main missions

Your responsibilities include:

• Development and deployment of Global AXA Business Continuity Management Framework and End to End Business Resilience approach.
• Monitor the alignment of AXA entities with the Global Business Continuity Framework and the End-to-End Business Resilience methodology.
• Support and guide DORA in scope entities in the identification of Critical Important Functions (CIFs).
• Point of contact for Business Continuity Management, providing advisory support as required
• Develop and deliver best practice materials to help entities to implement their local Business Continuity programs
• Establish and maintain relationships with entity BCM representatives, providing ongoing support and guidance to global teams.
• Provide continuous oversight to entities and produce executive governance reporting
• Support the annual Business Resilience conference
• Contribute to the development and implementation of Supply Resilience framework.
• Support the Crisis Management On Call Team during major events.

Expected skills & experience

We are looking for someone with the following experience and skills:

Experience

• At least 8 years’ relevant experience
• Experience working within a global environment
• International work experience
• Bachelor or Master Degree in Business Continuity Management, Disaster Management or related field or equivalent professional experience

Technical skills

• Operate comfortably at executive management level
• Strong facilitation, negotiation and conflict resolution skills
• Possess strong relationship building, communication and presentation skills [written and verbal – English] Be able to prioritize and execute tasks in a high-pressure environment
• Strong networking skills
• Team player, but self-motivated, proactive, independent and responsive
• Professional and positive approach, diligent with attention to detail
• Customer centricity
• Result-oriented mindset
• Fluent in English

What we offer

We bring together the expertise, cultural diversity and creativity of over 8,000 employees worldwide and we're committed to equal opportunities in all aspects of employment (gender, LGBT+, disabled persons, or people of different origins) and to promoting Diversity & Inclusion by creating a work environment where all employees are treated with dignity and respect, and where individual differences are valued.

About the entity

AXA is becoming a sustainable tech-led company and at AXA Group Operations we are one of the major catalysts for this transformation.

We set the tone by triggering and empowering the evolution of our insurance business model through technology and innovation, driving its concrete implementation globally at speed, with a high quality of advisory and execution.

We are present across 17 countries with committed, highly qualified teams. We leverage technology, data, sourcing, security and investment allocation in a global way, but also achieve economies of scale and synergies when necessary.

At AXA Group Operations, we want to be recognized in three fields of action:

• State-of-the-art Data Technology to drive customer experience
• State-of-the-art Procurement & Sourcing to drive efficiency and better manage risks
• High-Performing Global Team for stronger partnerships with AXA entities

About AXA

As a world-leading insurance company, we act for human progress by protecting what matters. With 153,000 employees in 54 countries working for 105 million customers, we've created a truly dynamic and vibrant community. Inclusion and diversity link closely with our values, and together we're nurturing a culture of respect, for each other, for our customers and the communities around us. Join AXA and you'll feel like you belong, are included and can thrive. You'll be able to shape the way you work and truly grow your potential as you seek out new opportunities, push boundaries and benefit people in critical moments of their lives. This is your chance to build the tomorrow you want. Know you can.