Global Technology Resilience Lead

AXA Group Operations; Madrid; On-site; EUR 90,000 - 120,000; Full time

Job summary

AXA Group Operations is seeking a Technology Resilience Lead to implement and strengthen the Operational Resilience framework across the Americas region. You will support Crisis Management, Incident Management, and IT Service Continuity planning, coordinating with Global Technology Operations and local entities to ensure readiness and effective responses in crisis situations.

You will contribute to the design of Business Continuity strategies, oversee tests, and ensure alignment with IT

Qualifications

• General understanding of Business Continuity Management lifecycle.
• General understanding of Group Operational Resilience processes and tools required to undertake the role.
• Experience and knowledge of IT Operations and IT Continuity Service Management
• General understanding of a product-based organization.

Responsibilities

• Operational Resilience Framework: be a referent to ensure a consistent framework across entities.
• Crisis Management / Incident Management: support tests and incident management activities.
• Business Continuity (BC) Management: contribute to strategy design and exercise planning.
• IT Service Continuity Management: ensure readiness of critical IT systems and coordinate remediation actions.

Skills

IT Operations

IT Continuity Service Management

Risk Management frameworks

Disaster Recovery planning

Incident response procedures

Stakeholder management

Job description

AXA Group Operations is seeking a Technology Resilience Lead to implement and strengthen the Operational Resilience framework across the Americas region. You will support Crisis Management, Incident Management, and IT Service Continuity planning, coordinating with Global Technology Operations and local entities to ensure readiness and effective responses in crisis situations.

You will contribute to the design of Business Continuity strategies, oversee tests, and ensure alignment with IT