Business Continuity & Crisis Resilience Lead

AXA Group; Madrid; Presencial; EUR 50.000 - 65.000; Jornada completa

Descripción de la vacante

AXA Group Operations in Madrid seeks an experienced professional to join the Global Service Operations Departement, supporting Operational Resilience, Crisis Management and Business Continuity across AXA's IT services. You will coordinate risk assessments, uphold continuity plans, and drive resilience initiatives in a global, multi-partner environment.

You will conduct BIA campaigns, develop and test BCPs, deliver training, and maintain comprehensive documentation to ensure rapid recovery and

Formación

• About 2-4 years of experience in a similar role.
• Risk Management, Business continuity planning, Crisis Management.
• Certifications are nice to have.

Responsabilidades

• Enhance Crisis Management, Business Continuity, and IT Service Continuity Management.
• Conduct comprehensive Business Impact Analysis (BIA) campaigns.
• Develop and refine business continuity plans (BCPs).
• Crisis Management Training and Awareness: Design and deliver training programs.
• Foster a culture of preparedness through awareness campaigns.
• Operational Resilience Documentation: maintain framework documents and records.
• Business Impact Analysis Materials: prepare awareness support and guides.
• Documentation supporting the processes: keep crisis management handbooks and contacts up to date.

Conocimientos

Communication skills

Teamwork

Adaptability

Continuous improvement

Stakeholder management

Problem solving

Attention to detail

Calm under pressure

Proactive and collaborative

Analytical skills

English fluent

French a plus

Descripción del empleo

AXA Group Operations in Madrid seeks an experienced professional to join the Global Service Operations Departement, supporting Operational Resilience, Crisis Management and Business Continuity across AXA's IT services. You will coordinate risk assessments, uphold continuity plans, and drive resilience initiatives in a global, multi-partner environment.

You will conduct BIA campaigns, develop and test BCPs, deliver training, and maintain comprehensive documentation to ensure rapid recovery and