Global IT Support Specialist — End-User & Workspace Tech

Geotab Inc.; Madrid; Hybrid; EUR 30,000 - 45,000; Full time

Benefits offered by this job

Flex working arrangements

Home office reimbursement

Public transportation reimbursement

Employer pension contributions

Medical & dental benefits

Tuition reimbursement

Job summary

Geotab Inc. is seeking an IT Support Specialist to provide end-user computing support in Madrid. The role involves managing IT infrastructure and resolving Service Desk tickets while ensuring SLA compliance.

The ideal candidate will have 1–3 years of IT support experience, strong knowledge of operating systems, and relevant IT certifications. The position offers flexible hybrid working arrangements and various benefits.

Qualifications

• 1–3 years of previous experience in IT support (service desk, desktop, or infrastructure).
• Strong knowledge of operating systems (Windows, macOS, Linux/Ubuntu).
• Relevant IT certifications (CompTIA A+, Network+, etc.) are a plus.

Responsibilities

• Provide efficient end-user computing support and manage workplace IT infrastructure.
• Respond to and resolve Service Desk tickets while maintaining SLA compliance.
• Support Google Workspace administration, including email and Drive.

Skills

IT support experience

Operating systems knowledge

Google Workspace administration

Analytical skills

Problem-solving skills

Education

Post-secondary diploma/degree in Computer Science, IT, Engineering, or equivalent

Tools

Windows

macOS

Linux/Ubuntu

Google Workspace

Job description

Geotab Inc. is seeking an IT Support Specialist to provide end-user computing support in Madrid. The role involves managing IT infrastructure and resolving Service Desk tickets while ensuring SLA compliance.

The ideal candidate will have 1–3 years of IT support experience, strong knowledge of operating systems, and relevant IT certifications. The position offers flexible hybrid working arrangements and various benefits.