Global IT Support Specialist (Spain) — Cloud & User Ops

MIOTI | Madrid Internet of Things Institute; Madrid; On-site; EUR 30,000 - 50,000; Full time

Benefits offered by this job

Real Career Development

Competitive Compensation

Global Exposure

Unmatched Culture

Job summary

Roc360 is seeking an IT Specialist based in Madrid to support its global user base. The role involves providing Tier 1 & Tier 2 IT support, troubleshooting, and cloud administration across major services like AWS and Azure.

Ideal candidates will have 1–2 years of experience in IT support, familiarity with cloud services, and fluency in English. This position offers career development opportunities, competitive compensation, and exposure to a multicultural environment.

Qualifications

• 1–2 years in IT support or cloud operations.
• Fluent English is mandatory for communication.
• Strong documentation habits and willingness to learn.

Responsibilities

• Provide Tier 1 & Tier 2 IT support for global users.
• Assist with operational support in AWS, Google Workspace, and Azure AD.
• Create and maintain internal technical documentation.

Skills

Familiarity with AWS services

Basic Linux command-line experience

Experience with scripting/automation

Tools

AWS

Google Admin Console

Microsoft Entra ID

Job description

Roc360 is seeking an IT Specialist based in Madrid to support its global user base. The role involves providing Tier 1 & Tier 2 IT support, troubleshooting, and cloud administration across major services like AWS and Azure.

Ideal candidates will have 1–2 years of experience in IT support, familiarity with cloud services, and fluency in English. This position offers career development opportunities, competitive compensation, and exposure to a multicultural environment.