Global Commercial Transformation Analyst

Modulaire Group; Madrid; On-site; EUR 60,000 - 100,000; Full time

Job summary

Modulaire Group seeks a Functional Business Analyst to bridge commercial teams and technology across a global transformation. You will work with Sales, IT, and delivery partners to translate priorities into practical designs, processes, and functional specs, supporting Salesforce Sales Cloud, Service Cloud and HubSpot initiatives.

You will lead workshops, refine requirements, map processes, and define KPI frameworks to enable scalable improvements across multiple countries, driving commercial

Qualifications

• Qualified to degree level in related subject or equivalent professional experience.
• Fluent in English and either French, German, or Spanish.
• Applied experience of Functional Business Analysis, Functional Consultancy, Sales Operations or Commercial transformation.
• Proven ability to translate business requirements into functional specifications and user stories.
• Experience of Salesforce Sales Cloud and/or Service Cloud.
• Understanding of CRM data models, workflows, reporting, and ERP integrations.
• Proven expertise in process mapping, workflow design, and business analysis.
• Previous experience in supporting UAT, business readiness, or large-scale change initiatives.

Responsibilities

• Leading workshops and discovery sessions with Sales and other customer facing business functions.
• Gathering, challenging, and refining requirements to identify true business needs whilst also confidently influencing senior stakeholders.
• Designing process maps, operating models and management routines.
• Translating requirements into user stories, acceptance criteria and functional specifications.
• Supporting Salesforce Sales Cloud, Service Cloud and HubSpot initiatives.
• Defining workflows, automation, permissions, reporting and integration requirements.
• Enabling data migration activities by defining business objects, field mappings and validation requirements.
• Leading UAT activities, ensuring business readiness and successful adoption.
• Developing KPI frameworks, dashboards and performance measurement requirements.
• Creating practical tools, templates and guidance that improve commercial effectiveness.
• Partnering with stakeholders across countries to pilot, refine and implement new ways of working.

Skills

Business Analysis

Stakeholder Management

Sales Operations

Process Mapping

User Stories

Education

Bachelor's degree or equivalent

Tools

Sales Cloud

Service Cloud

HubSpot

Job description

Modulaire Group seeks a Functional Business Analyst to bridge commercial teams and technology across a global transformation. You will work with Sales, IT, and delivery partners to translate priorities into practical designs, processes, and functional specs, supporting Salesforce Sales Cloud, Service Cloud and HubSpot initiatives.

You will lead workshops, refine requirements, map processes, and define KPI frameworks to enable scalable improvements across multiple countries, driving commercial