Commercial Transformation Manager

Wolters Kluwer; Madrid; Sur place; EUR 90 000 - 130 000; Plein temps

Résumé du poste

Wolters Kluwer is seeking a Commercial Transformation Manager to lead strategic projects across the Go-To-Market organization. The role will turn strategic objectives into executable plans, align senior stakeholders around decisions and outcomes, coordinate internal and external partners, and ensure initiatives are delivered and transitioned into the permanent operating model.

The role requires 5-12 years of transformation, programme management or related experience, with strong governance,

Qualifications

• 5-12 years of experience in transformation, programme management, consulting, Commercial Operations, Revenue Operations or post-merger integration.
• Demonstrated experience delivering complex, cross-functional initiatives with measurable business outcomes.
• Strong project and programme management discipline and executive reporting.
• Experience influencing senior stakeholders without relying on direct authority.
• Ability to create structure, momentum and accountability in ambiguous environments.
• Strong understanding of Marketing, Sales, Customer Success and GTM operating models.
• Analytical, outcome-oriented and comfortable challenging stakeholders constructively.
• Team player attitude.

Responsabilités

• Lead commercial transformation projects from mobilisation through implementation and handover.
• Translate strategic objectives into clear outcomes, scope, milestones, workstreams and success measures.
• Coordinate stakeholders across Revenue Operations, Sales, Marketing, Customer Success, Technology, Finance, Enablement, and external partners.
• Establish governance, ownership, dependencies, risks and escalation paths, ensuring that decisions and actions are closed on time.
• Manage internal and external delivery partners and coordinate contributions across multiple workstreams.
• Track delivery against scope, timing, budget, quality and business outcomes, escalating issues early.
• Lead change readiness, communications, adoption and handover.
• Capture lessons learned and strengthen the repeatable playbook for acquisitions and special projects.

Description du poste

Wolters Kluwer is a global leader in information services and solutions for professionals in the finance, tax and accounting, risk and compliance, health and legal sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services. We are looking for a Commercial Transformation Manager to join our team.

Role purpose: The Commercial Transformation Manager will lead strategic projects across the Go-To-Market organization. The role will turn strategic objectives into executable plans, align senior stakeholders around decisions and outcomes coordinate internal and external partners, and ensure that initiatives are delivered, adopted and transitioned into the permanent operating model.

Key responsibilities:

• Lead commercial transformation projects from mobilisation through implementation and handover
• Translate strategic objectives into clear outcomes, scope, milestones, workstreams and success measures
• Coordinate stakeholders across Revenue Operations, Sales, Marketing, Customer Success, Technology, Finance, Enablement, and external partners
• Establish governance, ownership, dependencies, risks and escalation paths, ensuring that decisions and actions are closed on time
• Manage internal and external delivery partners and coordinate contributions across multiple workstreams
• Track delivery against scope, timing, budget, quality and business outcomes, escalating issues early
• Lead change readiness, communications, adoption and handover
• Capture lessons learned and strengthen the repeatable playbook for acquisitions and special projects

Required experience and capabilities:

• 5-12 years of experience in transformation, programme management, consulting, Commercial Operations, Revenue Operations or post-merger integration
• Demonstrated experience delivering complex, cross-functional initiatives with measurable business outcomes
• Strong project and programme management discipline and executive reporting
• Experience influencing senior stakeholders without relying on direct authority
• Ability to create structure, momentum and accountability in ambiguous environments
• Strong understanding of Marketing, Sales, Customer Success and GTM operating models
• Analytical, outcome-oriented and comfortable challenging stakeholders constructively
• Team player attitude

Preferred background:

• Experience in a global B2B, technology, consulting or PE-backed transformation environment
• Experience leading post-merger integration or commercial technology implementation
• Experience with CRM, marketing automation, customer success, data or analytics programmes
• Experience designing governance models, operating rhythms and transformation playbooks

What success looks like:

• Projects delivered against agreed outcomes, timing and scope
• Fast resolution of cross-functional decisions and dependencies
• Clear accountability across the business, Revenue Operations, Technology and delivery partners
• Strong adoption by commercial users and operating teams

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or any other protected status, in accordance with local regulations.

All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases.

Wolters Kluwer reported 2025 annual revenues of €6.1 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs more than 21,000 people worldwide.

We are committed to helping professionals navigate complexity, improve the way they work, and solve critical challenges through cloud-based, AI-powered platforms that integrate seamlessly into their workflows and ecosystems.

Our solutions are designed to deliver impact when it matters most, especially in high-stakes environments where accuracy and trust are essential.

With a nearly 190-year legacy, Wolters Kluwer continues to evolve its portfolio of digital solutions and services to meet the changing needs of professionals worldwide, enabling them to work faster, make smarter decisions, and deliver better outcomes.

Today, nearly 70% of our digital revenues come from AI-powered solutions, reflecting our strategic focus on embedding AI into professional workflows and delivering measurable productivity gains.

For more information about our solutions and organization, visit www.wolterskluwer.com, or follow us on LinkedIn, Instagram and Facebook.

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