German-Speaking Technical Product Specialist — Remote

The Lemon Consulting; Barcelona; A distancia; EUR 20.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Full-time contract

Barcelona office or remote work

Training provided

Career development programs

Descripción de la vacante

The Lemon Consulting is seeking a Technical Product Expert to support clients in Spain, with a Barcelona office option or 100% remote. You will provide technical support to customers via e-mail and phone, troubleshoot products, and resolve inquiries to strengthen long-term client relationships.

You will train OEMs and assemblers, coordinate with Supply Chain for parts, guide users through diagnostic steps and document progress.

Formación

• Bilingual in German with advanced English proficiency.
• High School graduate or higher.
• 3+ years in a customer service environment.
• Strong communication and problem-solving abilities.

Responsabilidades

• Provide technical support to customers via e-mail and phone.
• Address and resolve customer inquiries on products and services.
• Deliver training to OEMs and assemblers as needed.
• Coordinate with Supply Chain for parts pickups and replacements.
• Guide customers through diagnostic and troubleshooting processes.

Conocimientos

German language

English language

Communication skills

Time management

Problem solving

Travel readiness

Educación

High School diploma

Herramientas

CMS Office Package

MS Dynamics 365

SAP

Descripción del empleo

The Lemon Consulting is seeking a Technical Product Expert to support clients in Spain, with a Barcelona office option or 100% remote. You will provide technical support to customers via e-mail and phone, troubleshoot products, and resolve inquiries to strengthen long-term client relationships.

You will train OEMs and assemblers, coordinate with Supply Chain for parts, guide users through diagnostic steps and document progress.