German-Speaking Tech Support Specialist (Remote-friendly)

Webfleet Solutions B.V.; Barcelona; On-site; EUR 28,000 - 38,000; Full time

Benefits offered by this job

Home office up to 3 days/wk

€500 home office setup

Home office allowance

Opportunity to work abroad 40 days/yr

Birthday & volunteering time off

Health and dental insurance

Employer funded pension

Lunch or childcare vouchers

LinkedIn Learning access

Gofluent language platform

Employee Assistance Program

Job summary

Webfleet is seeking a Customer Support Specialist (German Speaker) in Barcelona. You will troubleshoot customers’ issues, provide technical and administrative support across channels, and collaborate with cross-functional teams to deliver accurate solutions while keeping the customer at heart.

Fluent German and excellent English communication are essential. You’ll join a dynamic team of 13 in the Central region (DACH/Nordics), with opportunities to work from home up to 3 days per week and to

Qualifications

• Impeccable written and verbal communication in German.
• Fluent in English (written and spoken).
• Experience in a similar customer support role is preferred.

Responsibilities

• Provide product information and technical and administrative support via phone and email.
• Solve customer issues efficiently and accurately, collaborating with peers.
• Keep CRM updated with customer interactions and research accurate answers.

Skills

German language

English language

Customer support

Tools

Salesforce

Job description

Webfleet is seeking a Customer Support Specialist (German Speaker) in Barcelona. You will troubleshoot customers’ issues, provide technical and administrative support across channels, and collaborate with cross-functional teams to deliver accurate solutions while keeping the customer at heart.

Fluent German and excellent English communication are essential. You’ll join a dynamic team of 13 in the Central region (DACH/Nordics), with opportunities to work from home up to 3 days per week and to