German-Speaking B2B Solutions Consultant — Relocate to Sofia

Mercier Consultancy Group; España; Presencial; EUR 20.000 - 31.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully Paid Training

Health Insurance

Fully Paid Relocation Package

Monthly Performance Bonus

Professional growth opportunities

Descripción de la vacante

Mercier Consultancy Group is seeking a German Speaking B2B Solutions Consultant to join its Sofia, Bulgaria team. You will provide high-level consultative support to German-speaking corporate clients, manage complex inquiries, and build lasting relationships while leveraging CRM tools.

Relocation is offered, with full training and opportunities for professional growth within one of Europe’s leading staffing firms in the BPO and customer support sectors.

Formación

• Fluent or native German required.
• Experience in B2B customer support or client relations.
• Willing to relocate to Sofia, Bulgaria.
• Strong communication and consultative skills.
• Tech-savvy with aptitude for learning new software.

Responsabilidades

• Provide high-level B2B consultative support to German-speaking corporate clients.
• Resolve complex inquiries, ensuring satisfaction in customer support services.
• Maintain professional relationships with stakeholders to drive long-term growth.
• Utilize CRM tools to log, track, and manage client interactions.
• Collaborate with cross-functional teams to streamline service delivery.
• Identify opportunities for service improvement to enhance customer experience.
• Stay updated on product knowledge to provide accurate German-language solutions.

Conocimientos

German language

B2B customer support

Communication

Relocation readiness

CRM tools

Herramientas

CRM tools

Descripción del empleo

Mercier Consultancy Group is seeking a German Speaking B2B Solutions Consultant to join its Sofia, Bulgaria team. You will provide high-level consultative support to German-speaking corporate clients, manage complex inquiries, and build lasting relationships while leveraging CRM tools.

Relocation is offered, with full training and opportunities for professional growth within one of Europe’s leading staffing firms in the BPO and customer support sectors.