German Customer Service Representative – Madrid & Valencia

Hiring International; Valencia; Presencial; EUR 24.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Paid training from day one

Performance bonuses

Career development opportunities

Modern office environment

Multicultural teams

Long-term stable employment

Descripción de la vacante

Hiring International is seeking a German-speaking Customer Service Representative for onsite roles in Madrid and Valencia. You will handle inquiries by phone, email, and chat, assisting German-speaking customers with professionalism and empathy.

The role offers a full-time onsite contract, paid training from day one, and opportunities for career development within an international company in Spain.

Formación

• German language at native/C2 level.
• Spanish language at B2 level.
• Willingness to work onsite in Madrid or Valencia.

Responsabilidades

• Provide high-quality customer support via phone, email, and chat.
• Assist German-speaking customers with professionalism and empathy.
• Resolve customer inquiries efficiently and accurately.
• Maintain a high level of customer satisfaction.
• Work closely with internal departments to ensure smooth case handling.
• Keep accurate records in internal systems and CRM tools.

Conocimientos

German language

Spanish language

Customer service

Descripción del empleo

German Customer Service Representative – Madrid & Valencia, Spain (Onsite)

Locations: Madrid & Valencia, Spain

Employment Type: Full-time | Onsite

Language Requirements: Native / C2 German + Spanish B2

We are currently hiring German-speaking Customer Service Representatives for exciting onsite opportunities in Madrid and Valencia.

If you are passionate about customer experience, enjoy working in an international environment, and want to build your career in one of Europe's most vibrant countries, this opportunity is for you.

What We Offer

• Competitive salary package


• Attractive monthly performance bonuses


• Full-time onsite contracts in Madrid or Valencia


• Paid training from day one


• Career development opportunities within an international company


• Modern office environment and multicultural teams


• Long-term stable employment


• Health insurance and additional company benefits


• Dynamic and supportive workplace culture

Your Responsibilities

• Provide high-quality customer support via phone, email, and chat


• Assist German-speaking customers with professionalism and empathy


• Resolve customer inquiries efficiently and accurately


• Maintain a high level of customer satisfaction


• Work closely with internal departments to ensure smooth case handling


• Keep accurate records in internal systems and CRM tools

What We’re Looking For

• Native or C2 level German speaker


• Spanish level B2 or higher


• Good communication and interpersonal skills


• Customer-oriented mindset and problem-solving abilities


• Ability to work onsite in Madrid or Valencia


• Previous customer service experience is a plus, but not mandatory


• Positive attitude and team spirit

Why Spain?

Spain offers an outstanding quality of life, sunny weather, vibrant culture, and an international lifestyle. Whether you choose the energy of Madrid or the coastal charm of Valencia, this is a fantastic opportunity to combine career growth with an amazing living experience.