German Customer Support Specialist Onsite Madrid/Valencia

Hiring International; Madrid; Presencial; EUR 26.000 - 35.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Performance bonuses

Paid training

Career development

Modern office

Long-term employment

Multicultural teams

Dynamic workplace culture

Descripción de la vacante

Hiring International is hiring German-speaking Customer Service Representatives for onsite roles in Madrid and Valencia, Spain. The positions require native or C2 German and Spanish at least B2, and are full-time with onsite work.

Responsibilities include handling inquiries via phone, email, and chat, delivering professional support, and maintaining CRM records. The role emphasizes customer satisfaction in an international setting with training provided and career growth opportunities.

Formación

• Native or C2 level German language proficiency.
• Spanish level B2 or higher.
• Excellent communication and interpersonal skills.
• Customer-oriented mindset and problem-solving abilities.
• Ability to work onsite in Madrid or Valencia.

Responsabilidades

• Provide high-quality customer support via phone, email, and chat.
• Assist German-speaking customers with professionalism and empathy.
• Resolve customer inquiries efficiently and accurately.
• Maintain a high level of customer satisfaction.
• Work closely with internal departments to ensure smooth case handling.
• Keep accurate records in internal systems and CRM tools.

Conocimientos

German language

Spanish language

Customer service

Communication skills

Descripción del empleo

Hiring International is hiring German-speaking Customer Service Representatives for onsite roles in Madrid and Valencia, Spain. The positions require native or C2 German and Spanish at least B2, and are full-time with onsite work.

Responsibilities include handling inquiries via phone, email, and chat, delivering professional support, and maintaining CRM records. The role emphasizes customer satisfaction in an international setting with training provided and career growth opportunities.