GenAI-Driven Instructional Designer for Airport Ops

SITA; Barcelona; Hybrid; EUR 70,000 - 110,000; Full time

Benefits offered by this job

Flex Week

Flex Day

Flex-Location

Wellbeing Program

Professional Development

Competitive Benefits

Job summary

SITA is seeking a Senior Instructional Designer to revolutionize training for Airports Operations. You will translate complex airport operations into scalable, cutting-edge learning while integrating GenAI into the development process.

Collaborate with Product Managers and Solution Specialists to deliver impactful programs for Sales, Delivery, and Customer teams. You will design high-fidelity eLearning, simulations, and job aids, coach facilitators, and drive AI-enabled content creation and

Qualifications

• 5+ years of experience in Instructional Design within global B2B, SI or tech.
• Portfolio demonstrating AI-assisted content and technical product training.
• Degree in Instructional Design, Education, HCI, or related field.

Responsibilities

• Design end-to-end eLearning, VILT, simulations, and job aids for Operations at Airports portfolios.
• Translate complex product specs into learner-centric content.
• Align training with product sprints and roadmaps in Agile environments.
• Coach global facilitators to ensure high-quality delivery of programs.
• Lead GenAI workflow integration to accelerate content creation and localization.

Skills

Instructional Design

AI in Learning

Storytelling & Facilitation

Education

Bachelor’s/Master’s in ID

Tools

Articulate 360

Adobe Captivate

Camtasia

Vyond

LLMs

Job description

SITA is seeking a Senior Instructional Designer to revolutionize training for Airports Operations. You will translate complex airport operations into scalable, cutting-edge learning while integrating GenAI into the development process.

Collaborate with Product Managers and Solution Specialists to deliver impactful programs for Sales, Delivery, and Customer teams. You will design high-fidelity eLearning, simulations, and job aids, coach facilitators, and drive AI-enabled content creation and