Front Desk & Guest Experience Concierge

Jones Lang LaSalle Incorporated; Madrid; On-site; EUR 18,000 - 24,000; Full time

Job summary

Jones Lang LaSalle Incorporated in Madrid is seeking a professional Front of House Receptionist to greet visitors, manage bookings, and maintain meeting room standards in a corporate office.

You will handle mail, coordinate room setups, assist with tours, and support regional team communications. A polished, client-focused approach and strong English skills are essential, with flexibility to adapt to busy schedules.

Qualifications

• Experience in a corporate or 5* hotel reception environment.
• Independent and self-managing worker.
• Strong customer service skills and ability to network.

Responsibilities

• Cover Front of House and Reception services.
• Welcome, meet and greet visitors and clients.
• Assist with internal/external bookings with room accountability.
• Ensure meeting rooms, VC, facilities and public areas meet standards.
• Own room setups and move furniture as needed.
• Monitor room status and prep rooms for next bookings.
• Provide and report information on facilities; arrange viewings and tours.
• Maintain awareness of business activity and communicate updates to regional team.
• Handle mail room duties and shipping/receiving tasks.

Skills

Reception

Customer service

English proficiency

Telephone manners

Team player

Multi-tasking

Initiative

Job description

Jones Lang LaSalle Incorporated in Madrid is seeking a professional Front of House Receptionist to greet visitors, manage bookings, and maintain meeting room standards in a corporate office.

You will handle mail, coordinate room setups, assist with tours, and support regional team communications. A polished, client-focused approach and strong English skills are essential, with flexibility to adapt to busy schedules.