Multilingual Front Desk Specialist — Onsite Madrid Office

Arup; Madrid; Presencial; EUR 25.000 - 38.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Professional Growth & Development

Global Opportunities

Financial well-being & Ownership

Well-being and Culture

Descripción de la vacante

Arup in Madrid is seeking a receptionist to welcome visitors and support a professional office environment. You will handle calls, manage meetings, coordinate travel, and assist with reports and templates, ensuring smooth daily operations.

The role requires fluent Spanish and strong English, prior reception/administrative experience, and excellent customer service. On-site in Madrid with opportunities to collaborate across teams and departments.

Formación

• Native or C1 level Spanish.
• High fluency in written and spoken English.
• Solid reception or administrative experience, ideally in consultancy or high-demand environments.
• High standards of customer service.
• Advanced skills in Microsoft 365 (Outlook, Word, Excel, PowerPoint).
• Ability to follow defined processes and manage multiple tasks to deadlines.
• Excellent communication and organizational skills with attention to detail.
• Proactive and team-oriented attitude.

Responsabilidades

• Act as first point of contact for visitors and provide directions.
• Handle incoming/outgoing calls via Teams with high service standards.
• Manage correspondence and coordinate courier services (national & international).
• Organize catering and liaise with external suppliers.
• Manage calendars, schedule meetings, and coordinate room reservations.
• Book travel using internal platforms.
• Assist teams formatting reports using corporate templates.
• Liaise with Facilities, Finance and other internal departments.
• Manage office supplies and equipment loans.
• Perform other duties related to the role.

Conocimientos

Reception experience

Administrative work

Customer service

English proficiency

Spanish proficiency

Herramientas

Microsoft 365

Descripción del empleo

Arup in Madrid is seeking a receptionist to welcome visitors and support a professional office environment. You will handle calls, manage meetings, coordinate travel, and assist with reports and templates, ensuring smooth daily operations.

The role requires fluent Spanish and strong English, prior reception/administrative experience, and excellent customer service. On-site in Madrid with opportunities to collaborate across teams and departments.