Front Desk Guest Service Specialist – Madrid

EDITION; Madrid; Presencial; EUR 18.000 - 27.000; Jornada completa

Descripción de la vacante

EDITION Hotels in Madrid is seeking a courteous Guest Service Representative to ensure smooth check-in and stay experiences. You will handle guest requests, coordinate with departments, and present local highlights to guests, contributing to memorable stays.

On-site, full-time role requiring a proactive, professional demeanor. You will move around the lobby and public areas, assist guests with inquiries, and complete reports as part of daily operations in a premium hospitality environment.

Formación

• High school diploma or GED equivalent.
• No related work experience required.
• Professional, courteous guest interactions expected.

Responsabilidades

• Assist guests with check-in/check-out and requests.
• Coordinate with hotel departments to satisfy guest needs.
• Provide information about local attractions and services.
• Complete daily reports and operational documentation.

Conocimientos

Customer service

Communication

Multitasking

Educación

High school diploma or GED

Descripción del empleo

EDITION Hotels in Madrid is seeking a courteous Guest Service Representative to ensure smooth check-in and stay experiences. You will handle guest requests, coordinate with departments, and present local highlights to guests, contributing to memorable stays.

On-site, full-time role requiring a proactive, professional demeanor. You will move around the lobby and public areas, assist guests with inquiries, and complete reports as part of daily operations in a premium hospitality environment.