Madrid Global Office Receptionist – Front Desk & Admin

Arup; Comunidad de Madrid; On-site; EUR 26,000 - 32,000; Full time

Job summary

Arup Madrid is seeking a motivated receptionist to be the friendly face of our office. You will welcome visitors, route them appropriately, and manage calls and correspondence with precision.

You will coordinate meetings, travel, and office logistics, while supporting teams with reports and templates. The role requires fluent Spanish and high-level English, plus strong organizational and service skills.

Qualifications

• Native or C1 level Spanish.
• High fluency in written and spoken English.
• Solid reception or administrative experience.
• High standards of customer service and communication.

Responsibilities

• Greet visitors and guide them within the Madrid office.
• Handle incoming/outgoing calls via Teams with high service standards.
• Manage correspondence and coordinate national and international courier services.
• Organise internal catering and liaise with external suppliers.
• Schedule meetings, manage calendars, and book room reservations.
• Assist teams with formatting reports using corporate templates.
• Coordinate with Facilities, Finance and other internal departments.
• Manage equipment loans and office supplies.
• Support other duties related to the receptionist role.

Skills

Spanish (native/C1)

English (fluent)

Reception/administrative experience

Customer service

Communication

Organization

Proactive attitude

Team player

Follow processes

Tools

Microsoft 365

Job description

Arup Madrid is seeking a motivated receptionist to be the friendly face of our office. You will welcome visitors, route them appropriately, and manage calls and correspondence with precision.

You will coordinate meetings, travel, and office logistics, while supporting teams with reports and templates. The role requires fluent Spanish and high-level English, plus strong organizational and service skills.