Front Desk Ambassador - Guest Experience & Reception

Jones Lang LaSalle Incorporated; Madrid; On-site; EUR 18,000 - 24,000; Full time

Job summary

Jones Lang LaSalle Incorporated in Madrid seeks an experienced Front of House/Receptionist to manage client-facing services and bookings. You will welcome visitors, assist with room bookings, and ensure facilities are prepared and well-maintained to a high standard.

The role requires a polished communication style, strong organizational skills, and the ability to multitask in a corporate environment. This on-site position offers daily interactions with clients and teams across the office.

Qualifications

• Experience in a Corporate or 5* Hotel Reception environment.
• Strong customer service skills and networking ability.
• Professional and confident telephone manner with clear communication.

Responsibilities

• Cover Front of House and Reception services for our Client’s office.
• Welcome visitors and client meetings; assist with bookings and room management.
• Ensure meeting rooms and facilities are set and maintained to standards.
• Facilitate room setups and manage room status for bookings.
• Provide information on facilities, arrange viewings and tours as needed.
• Maintain awareness of business activity and share updates with regional team.
• Handle mail room administrative duties and shipping/receiving.

Skills

Reception experience

Customer service

Telephone manner

Office software

Team player

Education

Good educational background

Job description

Jones Lang LaSalle Incorporated in Madrid seeks an experienced Front of House/Receptionist to manage client-facing services and bookings. You will welcome visitors, assist with room bookings, and ensure facilities are prepared and well-maintained to a high standard.

The role requires a polished communication style, strong organizational skills, and the ability to multitask in a corporate environment. This on-site position offers daily interactions with clients and teams across the office.