French-Speaking Tech Support Specialist — Remote Portugal

CBTALENTS; Santa Cruz de Tenerife; A distancia; EUR 24.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work within Portugal

Relocation support

Multicultural work environment

Descripción de la vacante

CBTALENTS is seeking a French-speaking Customer Support Specialist for a remote role based in Portugal. You will assist French-speaking customers, handle technical questions, and ensure a smooth, positive experience across channels.

The position is remote within Portugal with relocation support for eligible candidates, offering an international, multicultural work environment and competitive compensation.

Formación

• Fluent in French and comfortable communicating in English.
• Friendly, patient, and customer-focused.
• Good communication and problem-solving skills.
• Organized and attentive to detail.
• Experience in customer service is welcome but not mandatory.
• Sales experience is a plus but not required.

Responsabilidades

• Support customers in French and English.
• Answer questions and assist with technical issues.
• Guide customers through clear and simple solutions.
• Record and update customer cases accurately.
• Follow up when additional support is needed.
• Help create a friendly and positive customer experience.

Conocimientos

Fluent French

English proficiency

Customer-focused

Clear communication

Problem solving

Attention to detail

Descripción del empleo

CBTALENTS is seeking a French-speaking Customer Support Specialist for a remote role based in Portugal. You will assist French-speaking customers, handle technical questions, and ensure a smooth, positive experience across channels.

The position is remote within Portugal with relocation support for eligible candidates, offering an international, multicultural work environment and competitive compensation.