French-Speaking Tech Support Specialist - Remote (Portugal)

CBTALENTS; Tarragona; A distancia; EUR 18.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Remote work within Portugal

Relocation support

Multicultural environment

Descripción de la vacante

CBTALENTS is seeking a French-speaking Customer Support Specialist to join a technology-focused service project based in Portugal. You will assist French-speaking customers, answer questions, and guide them through simple technical issues to ensure a smooth, positive experience.

This fully remote role in Portugal offers relocation support for eligible candidates and a multicultural, international environment.

Formación

• Fluent in French and comfortable communicating in English.
• Customer-focused with strong communication and problem-solving skills.
• Tech-savvy and quick to learn new systems.
• EU passport or relocation readiness is required.

Responsabilidades

• Support customers in French and English.
• Answer questions and assist with technical issues.
• Guide customers through clear and simple solutions.
• Record and update customer cases accurately.
• Follow up when additional support is needed.
• Help create a friendly and positive customer experience.

Conocimientos

Fluent in French

English communication

Descripción del empleo

CBTALENTS is seeking a French-speaking Customer Support Specialist to join a technology-focused service project based in Portugal. You will assist French-speaking customers, answer questions, and guide them through simple technical issues to ensure a smooth, positive experience.

This fully remote role in Portugal offers relocation support for eligible candidates and a multicultural, international environment.