French-Speaking Tech Support — Remote (Portugal)

CBTALENTS; Valencia; A distancia; EUR 19.000 - 27.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Remote work within Portugal

Relocation support provided for abroad

Descripción de la vacante

CBTALENTS is seeking a French-speaking Customer Support Specialist to join a technology-related customer service project based in Portugal.

You will assist French-speaking customers, answer questions, guide them through simple technical issues, and ensure they have a smooth, positive experience. The role is remote within Portugal, with relocation support for eligible candidates and an international, multicultural work environment.

Formación

• Fluent in French and comfortable communicating in English.
• Customer-focused and patient with good communication skills.
• Comfortable using computers and learning new systems.

Responsabilidades

• Support customers in French and English.
• Answer questions and assist with technical issues.
• Guide customers through clear and simple solutions.
• Record and update customer cases accurately.
• Follow up when additional support is needed.
• Help create a friendly and positive customer experience.

Conocimientos

French language

English language

Descripción del empleo

CBTALENTS is seeking a French-speaking Customer Support Specialist to join a technology-related customer service project based in Portugal.

You will assist French-speaking customers, answer questions, guide them through simple technical issues, and ensure they have a smooth, positive experience. The role is remote within Portugal, with relocation support for eligible candidates and an international, multicultural work environment.