French-speaking Tech Support Specialist (Remote, Portugal)

CBTALENTS; Alicante; A distancia; EUR 21.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Remote work within Portugal

Relocation support

Multicultural work environment

Descripción de la vacante

CBTALENTS is seeking a French-speaking Customer Support Specialist for a technology-related project based in Portugal. You will assist French-speaking customers, answer questions, and guide them through simple technical issues to ensure a smooth, positive experience.

This remote position within Portugal offers relocation support for eligible candidates, an international and multicultural team, and a competitive salary.

Formación

• Fluent in French and comfortable communicating in English.
• Excellent communication and interpersonal skills.
• Strong problem-solving and organizational abilities.
• Attention to detail and customer-focused mindset.

Responsabilidades

• Support customers in French and English.
• Answer questions and assist with technical issues.
• Guide customers through clear and simple solutions.
• Record and update customer cases accurately.
• Follow up when additional support is needed.
• Help create a friendly and positive customer experience.

Conocimientos

Fluent French

English communication

Customer-facing skills

Problem solving

Attention to detail

Organizational skills

Descripción del empleo

CBTALENTS is seeking a French-speaking Customer Support Specialist for a technology-related project based in Portugal. You will assist French-speaking customers, answer questions, and guide them through simple technical issues to ensure a smooth, positive experience.

This remote position within Portugal offers relocation support for eligible candidates, an international and multicultural team, and a competitive salary.