French-Speaking Tech Support Specialist (Remote Portugal)

CBTALENTS; Granada; A distancia; EUR 24.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work within Portugal

Relocation support

International and multicultural work环境

Descripción de la vacante

CBTALENTS is seeking a French-speaking Customer Support Specialist to join a technology-related customer service project based in Portugal. The role is remote within Portugal, with relocation support for eligible candidates and the possibility to relocate or already reside in the country.

You will assist French-speaking customers, answer questions, guide them through technical issues, and ensure a smooth, positive experience.

Formación

• Fluent in French and comfortable communicating in English
• Friendly, patient, and customer-focused
• Comfortable using computers and learning new systems
• Good communication and problem-solving skills
• Organized and attentive to detail
• Sales experience is a plus, but not required

Responsabilidades

• Support customers in French and English
• Answer questions and assist with technical issues
• Guide customers through clear and simple solutions
• Record and update customer cases accurately
• Follow up when additional support is needed
• Help create a friendly and positive customer experience

Descripción del empleo

CBTALENTS is seeking a French-speaking Customer Support Specialist to join a technology-related customer service project based in Portugal. The role is remote within Portugal, with relocation support for eligible candidates and the possibility to relocate or already reside in the country.

You will assist French-speaking customers, answer questions, guide them through technical issues, and ensure a smooth, positive experience.